Reporting module:
Provide a variety of reporting methods, such as telephone reporting, APP reporting, etc., to facilitate customers to report quickly.
Automatically record the report information and generate the report number to facilitate the follow-up of the claim settlement process.
Survey module:
Using UAV, remote video and other technologies, the accident site can be quickly surveyed.
Survey personnel can view the accident site in real time through the system, and provide professional and accurate survey report.
Loss assessment module:
Automatic estimation of vehicle or other property damage through technology such as image recognition.
Provide loss assessor judgment support to improve loss assessment efficiency and accuracy.
Compensation module:
To achieve docking with major banks and payment platforms, support a variety of payment methods.
After confirming the compensation amount, customers can complete the compensation online in real time, improving the compensation speed and efficiency.
Intelligent review and decision:
Intelligent review of claims using big data analytics and machine learning algorithms.
Quickly judge the authenticity and rationality of the claim application, and automatically calculate the amount of compensation.
Customer experience optimization:
Provide real-time progress query function, customers can check the processing progress of claims at any time.
Friendly interface, easy operation, improve customer experience.
System integration and sharing:
Support seamless interfacing with insurance company internal systems and external partners.
Realize information sharing and resource sharing, improve work efficiency.
To sum up, the insurance claims system is a comprehensive, easy to operate, efficient and convenient software system, which can greatly improve the insurance company's claims efficiency and customer satisfaction.